Store Policies
Transparent, simple, and customer-friendly policies designed for your peace of mind.
• Refund & Returns Policy
If you’re not fully satisfied with your purchase, you can request a return within 30 days of delivery.
- Condition: Item must be unused and in original packaging.
- Non-returnable items: Custom products, digital items, or anything opened for hygiene reasons.
- Return process: Email us at support@yourstore.com with your order number.
- Refund time: Processed within 5–7 business days after product inspection.
- Return shipping: Customer pays unless the product arrives damaged or incorrect.
• Shipping Policy
Orders are processed within 1–3 business days. Shipping times vary depending on destination.
- Domestic: 3–7 business days
- International: 7–21 business days
- Tracking: You’ll receive tracking info once your order ships.
- Delays: Weather, customs, or courier issues may cause delays outside our control.
• Cancellation Policy
Orders may be cancelled within 12 hours of purchase. After that, the order may already be processed.
• Privacy Policy
Your personal information is used only for order fulfillment, customer service, and improving your shopping experience.
- We don’t sell or share your data with unauthorized third parties.
- Data is used internally or with shipping/payment partners only.
- You can request deletion or export of your data anytime.
• Payment Policy
- We accept Visa, Mastercard, PayPal, Shop Pay, and more.
- All payments are encrypted and handled securely.
- Duties/taxes for international orders may apply based on your country.
• Contact Us
Email us anytime at support@yourstore.com. We reply within 24–48 hours.