Store Policies

Transparent, simple, and customer-friendly policies designed for your peace of mind.

Refund & Returns Policy

If you’re not fully satisfied with your purchase, you can request a return within 30 days of delivery.

  • Condition: Item must be unused and in original packaging.
  • Non-returnable items: Custom products, digital items, or anything opened for hygiene reasons.
  • Return process: Email us at support@yourstore.com with your order number.
  • Refund time: Processed within 5–7 business days after product inspection.
  • Return shipping: Customer pays unless the product arrives damaged or incorrect.

Shipping Policy

Orders are processed within 1–3 business days. Shipping times vary depending on destination.

  • Domestic: 3–7 business days
  • International: 7–21 business days
  • Tracking: You’ll receive tracking info once your order ships.
  • Delays: Weather, customs, or courier issues may cause delays outside our control.

Cancellation Policy

Orders may be cancelled within 12 hours of purchase. After that, the order may already be processed.

Privacy Policy

Your personal information is used only for order fulfillment, customer service, and improving your shopping experience.

  • We don’t sell or share your data with unauthorized third parties.
  • Data is used internally or with shipping/payment partners only.
  • You can request deletion or export of your data anytime.

Payment Policy

  • We accept Visa, Mastercard, PayPal, Shop Pay, and more.
  • All payments are encrypted and handled securely.
  • Duties/taxes for international orders may apply based on your country.

Contact Us

Email us anytime at support@yourstore.com. We reply within 24–48 hours.